Most project management texts focus on either general methodology or system development — very few address the full range of IT project types a practising manager actually faces. Co-authored with Derek Smith and drawing on 45 years of combined industry experience, this book equips IT and information systems project managers with the knowledge to handle everything from systems development and package implementation to hardware installation and business process reengineering. It covers planning, scope and change control, risk management, quality, and the people skills that determine whether projects succeed or fail.